FAQ – FREQUENTLY ASKED QUESTIONS
The following Frequently Asked Questions (FAQs) provide information about:
- Your Initial Visit
- Preparing for the First VisitPayment
- Length of Treatments
- Scheduling
- Herbs and Supplements
- Chinese Medicine
PAYMENT
Do you accept insurance?
We do not accept insurance – we will provide Superbills with Diagnostic Codes and CPT codes. It is up to you to get reimbursed. You can call you insurance company to find out what they cover. Each policy is different regarding deductibles, coverage parameters, length of coverage (number of visits allowed). I will provide a letter of medical necessity, and copies of my notes if that will support reimbursement.
What forms of payment do you accept?
We accept Visa, Master Card, Personal Checks and Cash.
Do I receive a bill for services?
Payment is expected at each visit.
What are your fees for services?
We charge $125 for the first visit – because it takes so long.
Subsequent visits are $85 unless they run more than an hour – 1.5 hour treatments cost $125.
LENGTH OF TREATMENTS
What is the length of time for an appointment?
Most treatments run approximately one hour.
How many appointments will I typically have?
Most patients see me 4-6 times. Chronic conditions can take much longer.
SCHEDULING
What are your hours for appointments?
We work Monday – Saturday.
We work after hours (after 5:00 ) case by case.
How long will I wait prior to my appointment?
We expect you to be on time – we do not keep you waiting.
What if I have to cancel an appointment?
Cancellations on the day of the appointment are charged $50 unless they are due to emergencies.
HERBS AND SUPPLEMENTS
Will the herb and supplement cause side effects?
Herbs and supplements can cause side effects – they are mild and do not continue once the herbs or supplements are either stopped or reduced in dose or frequency.
Are the herbs and supplements you provide safe?
All of our products come from the highest quality sources – that test their products for purity, quality and accuracy.
Can I take the herbs and supplements you provide with my other medications?
We make every effort to avoid side effects due to taking Herbs or Supplements while also taking medications.
INITIAL VISIT
What forms must be completed prior to treatment?
There are several required forms to fill out before treatment can begin
- HIPPA forms
- Informed Consent
- Arbitration Agreement
- Health Questionnaire (321 questions)
- Patient Intake form
Why must these forms be completed prior to treatment?
Completing these forms saves time – so that the first appointment is not spent doing paperwork- you can download them, complete them and bring them with you – the questionnaire takes some time – please complete this before your visit.
CAN CHINESE MEDICINE HELP ME?
Can Chinese Medicine help me?
We have been able to help many people with health issues that do not respond to other approaches. It is not possible to tell you over the phone what we can do to help you. If you want to send a brief description of your condition, and any diagnosis you have, we will respond. Please send an email or letter, if you do not have access to email.
How can I best determine if Chinese Medicine will help my condition?
We do not want to waste your time and money if we cannot help you. The first meeting is the best way to determine what we can do.
PREPARING FOR THE FIRST VISIT
What must I bring to the first visit?
- Bring a complete list of all medications and dosages.
- Bring a complete list of current doctors, and other practitioners including their name and phone numbers.
- Please bring an approximate description of previous surgeries, injuries, accidents to include what happened, and when.
- Please bring some information regarding any allergies you have or suspect.
- Please bring some information regarding any foods that cause discomfort of any kind whatsoever.
- If you had a blood test in the last 90 days, ask your doctor for a complete copy and bring it, and any other lab tests in the last 90 days.